How to File a Complaint on Najiz Platform (Najiz.sa)
The Najiz platform is the official electronic judicial services portal of Saudi Arabia, operated by the Ministry of Justice. Through Najiz, residents and citizens can file complaints, initiate legal actions, and follow up on judicial cases.
🔹 Who Can File a Complaint?
- Saudi Citizens
- Expat Residents with a valid Iqama
- Legal representatives on behalf of others
✅ Requirements Before Filing
- Valid Absher account for login
- All related documents and evidence (in digital format)
- Details of the party you're filing the complaint against
📝 Steps to File a Complaint on Najiz
- Visit the official Najiz portal: https://najiz.sa
- Click on "Sign In" at the top right corner
- Login via Absher using your Iqama number and OTP
- From the main dashboard, go to "E-Services"
- Select "Submit a Lawsuit" or "File a Complaint"
- Fill in the required fields: type of complaint, reason, and details
- Upload supporting documents (PDF, Word, Images)
- Submit your complaint after reviewing
- You will receive a case number and SMS/email confirmation
📄 Types of Complaints You Can Submit
- Labor disputes
- Financial disagreements
- Consumer rights or service issues
- Family or personal matters (divorce, custody, etc.)
- Contract breaches or non-compliance
🔍 Tracking Your Complaint
- Log in to Najiz again
- Go to “My Cases” or “Complaint History”
- Track your complaint status, court appointments, or actions
📞 Need Help?
If you need help, you can call Najiz support at 1950 (inside KSA) or reach out through their Contact Us page.
Najiz makes legal procedures simple, fast, and accessible for everyone in the Kingdom. Always keep your Iqama updated and use your registered Absher number for a smooth experience.
